Fetchin

Privacy Policy

Effective Date: March 19, 2026

1. Introduction

This Privacy Policy explains how Fetchin, operated by Groupe PAMART, a SASU registered in France (“we,” “us,” or “our”), collects, uses, shares, and protects information when you visit our website at fetchin.io, use our data enrichment APIs, or otherwise interact with our services (collectively, the “Services”).

We are committed to protecting individual privacy and handling all data responsibly, ethically, and transparently, in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Scope of This Policy

This Policy applies to:

  • Visitors: Individuals who browse or interact with fetchin.io.
  • Registered Users: Individuals or entities that register for an account to use our Services (“Clients”).
  • Data Subjects: Individuals whose personal information is included in our databases and processed as part of our Services, including publicly available professional information.
  • Company Representatives: Individuals who represent companies whose data we process, or who interact with us on behalf of a Client.

This Policy does not apply to third-party websites, services, or applications linked from our Services; their data practices are governed by their own privacy policies.

3. Information We Collect

3.1 Information You Provide

  • Account Information: Name, email address, company name, and billing details when you register or subscribe.
  • Communications: Messages, support requests, and feedback you send us.
  • Payment Information: Payment card details and billing address, processed securely through our third-party payment processor.

3.2 Information Collected Automatically

  • Usage Data: API call logs, request timestamps, endpoints accessed, response codes, and usage volumes.
  • Device & Browser Data: IP address, browser type, operating system, referring URLs, and pages visited.
  • Cookies & Similar Technologies: See Section 9 below.

3.3 Data Processed Through Our Services

Our Services process publicly available professional information from various public sources. This may include names, job titles, company affiliations, professional experience, and other publicly available business data. We act as a data processor on behalf of our Clients for data they submit through our APIs.

4. How We Use Information

We use collected information to:

  • Provide, maintain, and improve our Services and APIs.
  • Process transactions and manage your account.
  • Monitor API usage, enforce rate limits, and prevent abuse.
  • Communicate with you about your account, updates, and support inquiries.
  • Comply with legal obligations and enforce our Terms of Use.
  • Analyze usage patterns to improve performance, reliability, and user experience.

5. Legal Basis for Processing (GDPR)

Under the GDPR, we process personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to provide our Services to you as agreed in our Terms of Use.
  • Legitimate Interests: Processing for our legitimate business interests, such as fraud prevention, security, service improvement, and analytics, where these interests are not overridden by your rights.
  • Legal Obligation: Processing required to comply with applicable laws and regulations.
  • Consent: Where you have given explicit consent, such as for marketing communications. You may withdraw consent at any time.

6. Information Sharing

We do not sell your personal data. We may share information in the following circumstances:

  • Service Providers: With trusted third-party processors who assist in operating our Services (hosting, payment processing, analytics), bound by contractual data protection obligations.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
  • Protection of Rights: To enforce our Terms of Use, protect our rights, privacy, safety, or property, or that of our users or others.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained for the duration of your account and for a reasonable period thereafter. API usage logs are retained for up to 24 months for analytics and compliance purposes. When data is no longer needed, it is securely deleted or anonymized.

8. Your Rights

Under the GDPR and other applicable data protection laws, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data, subject to legal retention requirements.
  • Restriction: Request that we restrict the processing of your data in certain circumstances.
  • Portability: Request your data in a structured, commonly used, machine-readable format.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at nicolas@fetchin.io. We will respond within 30 days as required by law. You also have the right to lodge a complaint with the French data protection authority (CNIL) or your local supervisory authority.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze traffic. These include:

  • Essential Cookies: Required for the website to function properly (authentication, security).
  • Analytics Cookies: Help us understand how visitors interact with our website to improve the experience.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our Services.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), secure API key management, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. International Transfers

Your data may be processed in countries outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, to provide an adequate level of data protection.

12. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on our website with a revised effective date. We encourage you to review this Policy periodically.

14. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Groupe PAMART
SASU au capital de 1 000,00 €
RCS Arras 981 975 535
TVA: FR48981975535
65 Rue Jean Buridan, 62400 Béthune, France
Email: nicolas@fetchin.io